To this day United Marble Inc. strives to deliver to each customer excellence in quality and customer service. Below are a few things we ask of our clients during the production process to ensure your project stays on schedule.

TEAROUT CUSTOMERS
• Any tear out work required of United Marble, Inc. will completed the same day of the template.

• Please clear all items off countertops and empty all cabinets and drawers underneath the counters. If there is a mirror touching the piece to be torn out, please remove the mirror.

• Old countertops will be removed either at template or at install. Please let us know when we template if you would like to keep your old countertops, sinks or anything else we tear out for use in other parts of the house. Otherwise, they are thrown away.

TEMPLATES
• Please disconnect the water line to your sink and dishwasher at the time of the template.

• If you wish to add or omit parts of your kitchen/bathroom to the project, please let us know before the template date.

• Please have the following items ready for the template crew. United Marble will need to have all of this information before we start fabricating your countertops.
Sink - If you plan to use or reuse a sink you have currently, we will take it with us back to our shop. If the sink is not available or on site at the time of the template we will ask you to drop it off at our production facility.

Cooktop Cutout or Range Dimensions - If you are using an existing cooktop/range, we will take measurements. If the cooktop/range is new, we will need the dimensions. You may have your appliance distributor fax/email the dimensions to us, or you may also find the dimensions online.

Faucet Holes- We do not need the faucet, but will need to know how many faucet holes you would like, their location, and their use. For example, you may have one faucet hole, with a soap dispenser hole to the right and a hot-water dispenser hole to the left. If no faucet information is supplied, a single- hole faucet will be drilled.

Edge Preference- Please specify, Round, Bevel, or Flat Polish. You can view these edges online at http://www.umarble.com/, or call the office and we will fax you an Edge Treatment Sheet. Should you require a "special" edge, please call the office so we can discuss edge options and additional charges. If no edge is chosen by the time of template a standard edge will be chosen for you.

Cabinets- If new cabinets are being installed; the base cabinets must be complete before any template takes place. This includes all fillers, all modifications, and all cabinet movements. If cabinets are not present, or not complete at the time of the template, and clients insists templates are made at that time, United Marble will not be responsible for incorrect countertop length or width. United Marble will not be responsible for countertops made from dimensions provided by the client or clients' contractor. All requests of this nature must be writing and must be signed for by the client. If cabinets are out of level, you will need to bring in a contractor to level them up before we can install the granite. Our template crew will determine whether the template can be completed before or after cabinet leveling. Please call the office if you have questions.

Project Preparation and Installation Guide [printable document]

Please feel free to call 770-935-0118 with any questions regarding the request list below and thank you for choosing United Marble.